Privacy Policy for Live Dealer Games

Effective Date: 2025-02-22

At Live Dealer Games, we understand and value the importance of your privacy. This Privacy Policy outlines our commitment to protecting your personal information while you enjoy our online gaming services. We strive to provide a secure and transparent gaming environment by adhering to the Australian Privacy Principles (APPs) and relevant Australian laws.

1. Introduction

This Privacy Policy describes how Live Dealer Games manages personal information collected from users of our website. We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and comply with the Interactive Gambling Act 2001 (IGA), which sets out regulations for online gambling services in Australia.

2. Information We Collect

Live Dealer Games collects only the personal information that is reasonably necessary for its functions and activities. We may collect personal information about you when you use our website, register an account, participate in live dealer games, contact customer support, or subscribe to our marketing communications. You may also have the option to use a pseudonym or remain anonymous where practical and allowed by law. The types of information we collect may include:

• Identity and Contact Information: This includes your name, date of birth, email address, postal address, phone number, and username.
• Account Information: This includes your username, password, security questions and answers, and other account preferences.
• Payment Information: If you make purchases on our website, we may collect your credit card details and billing address. However, we do not store your full credit card details. All payment transactions are processed securely through a third-party payment gateway.
• Technical Information: We may collect information about your device, such as your IP address, browser type, operating system, and device identifiers. We may also collect information about your use of our website, such as the pages you visit, the links you click, and the games you play. This may include the use of cookie IDs to track user activity.
• Marketing Preferences: We may collect information about your preferences for receiving marketing communications from us.
• Other Information: We may collect any other information that you voluntarily provide to us.

3. How We Use Your Information

We may use your personal information for the following purposes:

• Providing and Improving Services: We use your information to operate our website, provide you with live dealer gaming services, and improve your user experience.
• Account Management: We use your information to create and manage your account, verify your identity, and provide customer support.
• Payment Processing: We use your information to process your payments for our services.
• Marketing Communications: With your consent, we may use your information to send you marketing communications about our products, services, and promotions. You can opt-out of receiving these communications at any time.
• Legal Compliance: We may use your information to comply with applicable laws and regulations.
• Protecting Our Interests: We may use your information to protect our rights, property, and safety, and the rights, property, and safety of our users and others.

4. Disclosure of Your Information

We may disclose your personal information to the following third parties:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analytics, customer support, and other essential functions. We have agreements with these providers requiring them to protect your information.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. These steps include:

• Encryption: We use encryption technologies to protect your information during transmission and storage.
• Access Controls: We restrict access to your information to authorized personnel only.
• Security Assessments: We regularly review our security practices to ensure they remain appropriate.

6. Cookies

Cookies are small text files that are placed on your device when you visit our website. We use cookies for various purposes, such as website analytics, user preferences, and marketing. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their respective privacy policies.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children’s Privacy

Our services are not intended for children under the legal gambling age in Australia (18 years old). Live Dealer Games does not knowingly collect personal information from children.

10. International Data Transfers

11. User Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.
• Complaint: You can make a complaint about our handling of your personal information.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Live Dealer Games

Email: support@hankookmirae.tech

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website, and we encourage you to review this policy periodically.

14. Conclusion

Live Dealer Games is dedicated to protecting your privacy and ensuring a secure online gaming experience. This Privacy Policy outlines our commitment to responsible information handling practices in compliance with Australian law. By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this policy.